Michael O’Grady & Co respects the right to privacy and are committed to protecting your personal data. We will only use your personal information to deliver the the following services:
- Accountancy services
- Internal Audit services
- Risk and Compliance services
- Strategic Planning services
- Business analytical services
How we collect information from you?
We obtain information about you when you engage us to deliver our services and/or when you use our website www.michaelogrady.ie to contact us about our services.
What type of information do we collect from you?
The personal information we collect from you will vary depending on which service(s) you engage us to deliver. The personal information we collect might include your name, address, Date of Birth, email address, telephone number, ID and Address verification documents.
How is you information used?
In general terms, and depending on which service(s) you engage us to deliver, as part of providing our agreed service(s) we may use your information to:
- contact you by post, email or telephone
- verify your identity where this is required
- understand your needs and how they may be met
- maintain our records in accordance with applicable legal and regulatory obligations
- prevent and detect crime, fraud or corruption
We are required by legislation, other regulatory requirements and our insurers to retain your data where we have ceased to act for you. The period of retention required varies with the applicable legislation but is typically six years. To ensure compliance with all such requirements it is the policy of the firm to retain all data for a period of seven years from the end of the period concerned.
Internet Policy on Do we use ‘cookies’
Who has access to your information?
We take our data security responsibilities seriously. In the course of providing our services, we may share electronic files on IT platforms to ensure security. The providers are not permitted to use this data, except on our behalf. We may share your personal data with advisors who are subject to rules of confidentiality. We may also be obliged to provide access to your personal data to regulators, including our professional body.
How you can access and update your information?
Keeping your information up to date and accurate is important to us. We commit to regularly review and correct where necessary, the information that we hold about you. If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below.
You have the right to ask for a copy of the information Michael O’Grady & Co holds about you.
Security precautions in place to protect the loss, misuse or alteration of your information.
Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Your data will usually be processed in our offices in Ireland. However, to allow us to operate efficient digital processes, we sometimes need to store information in servers located outside Ireland, but within the European Economic Area (EEA). We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.
We may occasionally contact you by post / email / telephone with details of any changes in legal and regulatory requirements or other developments that may be relevant to your affairs and, where applicable, how we may assist you further. If you do not wish to receive such information from us, please let us know by contacting us as indicated under ‘Contact information’ below.
Access to your information: You have the right to request a copy of the personal information about you that we hold.
Correcting your information: We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
Deletion of your information: You have the right to ask us to delete personal information about you where:
- you consider that we no longer require the information for the purposes for which it was obtained
- you have validly objected to our use of your personal information – see ‘Objecting to how we may use your information’ below
- our use of your personal information is contrary to law or our other legal obligations
Restricting how we may use your information:
In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where there is no longer a basis for using your personal information but you do not want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Objecting to how we may use your information:
Where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
Withdrawing consent to use your information:
Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us in any of the ways set out in ‘Contact information’ below if you wish to exercise any of these rights.
Changes to our privacy notice
We keep this privacy notice under regular review and will place any updates on www.michaelogrady.ie Paper copies of the privacy notice may also be obtained from us at our address below.
This privacy notice was last updated on 10 April 2020.
Michael O’Grady & Co, No.1 The Quay, Kinvara, Co. Galway, H91Y5W0
Tel: +353 91 637585
We seek to resolve directly all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Data Protection Commissioner at:
Data Protection Commissioner
Canal House, Station Road
Portarlington R32AP23, Co. Laois
Tel: +353 57 8684800
Lo Call: 1890 252 231